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When you’re selecting a warehouse management system, you’re not just buying software. You’re choosing a partner who’ll understand your industry, anticipate your challenges, and grow alongside your business. At WIN Solutions, our partnership with Infor represents more than two decades of shared commitment to warehouse excellence.
When every decision can make or break your operational efficiency, understanding why we’ve built our reputation on Infor’s foundation becomes crucial for any organisation contemplating their WMS future.
A Partnership Forged Through Shared History
The foundation of exceptional partnerships isn’t built overnight. As Alex Gardiner, our Head of Services, explains: “James was part of Infor and the company that Infor bought and became since the late 90s early 2000s. So he’s been on board before WIN Solutions was even a thing. So there’s been a long shared history between James and the organisation.”
This deep-rooted relationship means we don’t just implement Infor’s technology; we’ve helped shape it. Our decades of warehouse floor experience have directly influenced the development of solutions that actually work for the people who use them every day.
Industry-Specific Innovation That Actually Matters
What sets Infor apart is their genuine commitment to industry-specific development that addresses real warehouse challenges. “They want to develop solutions that are tailored to the industry, specific to the industry,” Alex notes. “So for us, that would mean that they’re developing a WMS that isn’t fit for programmers or people upstairs. It’s fit for end users. It’s fit for people who are on the warehouse floor.”
Whether you’re managing 3PL operations, fast fashion logistics, or consumer goods distribution, Infor’s solutions are designed for the people who actually use them, not just the executives who approve the purchase.
Comprehensive Capabilities Without Compromise
In a market where many providers force you to choose between breadth and depth, Infor’s WMS stands apart. Alex emphasises this versatility: “It covers off many facets of WMS. So unlike other competitors, it’s very broad in what it can accommodate. If there’s a requirement, it generally, it almost always can accommodate that requirement.”
This includes inbuilt billing for 3PL customers, serialised tracking, batch and lot control for expiring products, extensive reporting capabilities, inbuilt APIs that connect directly to automation systems, and emerging AI functionality.
The beauty lies in how seamlessly they integrate. You’re not cobbling together multiple systems. You’re implementing a unified solution that grows with your operational complexity.
Simplifying the Complex: Integration Made Accessible
Infor bridges the gap between sophisticated capability and practical implementation through dual-approach accessibility. “It has that technical depth, but it’s also got the out of the box solution where it comes with inbuilt APIs that can be used even by non-technical people,” Alex explains.
Whether your team has extensive technical resources or relies on practical operational knowledge, the system adapts to your capabilities rather than forcing you to adapt to its limitations.
A True Technology Partnership
The distinction between a vendor and a partner becomes clear when challenges arise. “They’ve got a really good dedicated local team. So they’ve got account managers, they’ve got technical and support staff. When we run into a question that we can’t answer or a problem that we can’t solve, they’re available immediately to us to assist and remove roadblocks,” Alex notes.
This responsive support means implementation roadblocks don’t become project delays, and operational issues don’t become ongoing frustrations.
Future-Proofing Through Continuous Innovation
Infor’s commitment to ongoing development provides crucial future-proofing. “They’ve got two major releases a year and then they’ve got a minor release every month. So they’re always developing, always deploying new changes,” Alex explains.
Their pivot towards AI demonstrates their ability to anticipate emerging technologies. “There’s been a hard pivot toward AI and integrated intelligence within the application,” Alex observes, highlighting Infor’s willingness to evolve based on industry trends.
Real Feedback Drives Real Development
Infor demonstrates genuine responsiveness to partner input. “We give them feedback from the floor, they’re sensitive to that feedback and then they develop based on our feedback,” Alex notes. When operational improvements are needed, they become part of the development roadmap. “When we had expanded putaway functionality, we’ve been able to use that and deploy that to fix a customer’s issue,” Alex explains.
The Wisdom of Choosing Proven Partnership
Our two-decade relationship with Infor represents more than technological compatibility; it represents aligned values and shared commitment to warehouse operational excellence.
When you choose Infor through WIN Solutions, you’re not just implementing a WMS. You’re joining a partnership that has been refined through decades of real-world application, continuous innovation, and unwavering commitment to the people who make warehouses work.
The path to warehouse excellence isn’t about finding the perfect system; it’s about finding the perfect partnership. In Infor, we’ve found both the technology and the collaborative spirit necessary to transform warehouse operations from reactive management to proactive optimisation.
Your warehouse deserves more than just software. It deserves a partnership built for the long journey ahead.
Ready to explore how the Infor partnership advantage can transform your warehouse operations? Contact WIN Solutions today to discover how our proven partnership approach can elevate your operational efficiency and drive sustainable growth.
